HIPAA compliance at TrueEligibility
At TrueEligibility, we understand the critical importance of HIPAA compliance for healthcare providers. Our commitment to security and confidentiality ensures your practice remains protected while optimizing insurance verification processes. Learn how we safeguard your data and help you maintain the highest standards of compliance.
No PHI collection
Our contact forms are designed with your security in mind. We only ask for essential business contact information, such as your name, practice name, email, phone number, and a general message. We do not collect any patient names, insurance IDs, or medical details through our website. A clear disclaimer is prominently displayed: "Do not submit patient information through this form."
Secure communications
We prioritize secure communication channels to protect your information. Our website is equipped with an SSL certificate (HTTPS) to encrypt all form submissions. We maintain a secure hosting environment and ensure that no data is stored on the website itself. All form submissions are directly routed to encrypted email for added security. This approach supports Dental Practices, Allied Health Professionals, Mental Health Providers, Outpatient Facilities, Specialty Practices, and Small to Mid-Size Medical Practices.
Clear privacy policy
Our transparent privacy policy explains precisely what data we collect (business contact information only) and how it is used (to respond to your inquiries). We explicitly state that we do not collect or store PHI through our website. Rest assured that our HIPAA processes are initiated only after a Business Associate Agreement (BAA) is signed, providing an additional layer of protection for your sensitive data.
Professional disclaimer
We include a clear and professional disclaimer on our contact forms: "This website is for business inquiries only. Never submit patient information via this contact form. Secure PHI transmission methods will be established after engagement." We are committed to ensuring customers and visitors recognize TrueEligibility as the most security-conscious, trustworthy option in insurance verification.
Hipaa-certified expertise
Owner and Lead Specialist Tameka L. Crews is HIPAA-certified through the North American Learning Institute (Certificate #1644458, valid through 12/2026), ensuring all verification services meet the highest compliance standards. This certification underscores our dedication to protecting your data and maintaining your trust.